Delivery & Shipping

How long will my order take to arrive?
  • An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.
  • Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.
  • To check the delivery time in different cities across India, read more...
Delivery within 4 business days
  • Your order will typically reach your doorstep within 4 business days if it is being shipped to the following areas
  • Delhi NCR (Delivery within 4 DAYS in select locations)MetrosSelect major cities given below

Metros

State Capitals

Other Major Cities

Bengaluru Bhubaneswar Ahmedabad
Chennai Gandhi Nagar Cuttack
Delhi/NCR Lucknow Nagpur
Hyderabad Patna Pune
Kolkata Ranchi Vadodara
Mumbai    
Delivery in 7-9 usiness days

For Non Metros and cities not mentioned above, usually your order should reach your doorstep within 7 business days from the time it was confirmed with us. In few locations, the delivery may take longer, depending on the accessibility of your location by our logistics partners.

Are there any shipping charges?

Most of our products on geniecart.com are FREE SHIPPING , However there are a few products that come directly from our merchants where the shipping charges may be applicable ( depending on the area to be delivered) , the charge will be mentioned at the time of your checkout for you to see , We also have cash on delivery only in Mumbai . The cash on delivery charge & shipping charge will not be included in the refund as these are non refundable charges .

Why is the delivery time different for different products?
  • Some products in our catalogue are directly shipped from these partner locations. These are marked as "Sold by Partner" and usually take 5-8 business days to reach your doorstep.
  • Some products in our catalogue are heavy or bulky and shipped through our surface logistics partner. These orders may usually take 12-15 business days and their delivery may not be possible at a few select locations.
  • Some furniture category items in our catalogue are made especially on your request and delivery would take longer than usual. Also, delivery may not be possible at a few select locations. Please read the details available on the product page carefully before placing the order
Will I receive my order in a single package ?

Your order may contain products marked as "Sold by Geniecart", "Sold by Geniecart partners" or "Bulky Item". Each of these categories have different estimated delivery times: All "Sold by GENIECART " products will reach you in a single package. Each "Sold by GENIECART PARTNERS" product will reach you in separate packages and may reach you on different days. "Bulky items" will reach you in a separate package(s).

Can I expect delivery on all days of the week?

You can expect delivery of your order on business days. Business days are defined as all working days from Monday to Saturday, excluding national and state holidays

Do you ship internationally ?

YES WE DO SHIP INTERNATIONALLY , THE SHIPMENT AGAIN DEPENDS ON THE PRODUCT , IF IT'S A REGULAR PACKAGE IT SHALL TAKE 5-7 BUSINESS DAYS IF ITS A BULKY PACKAGE IT MAY TAKE 15-20 BUSINESS DAYS

 
Tracking

Email and sms are sent to you after the Order is Shipped that contains the tracking number and name of the logistics provider. Visit the website of the logistics provider and enter the tracking number for your shipment details. Please find the list below